HALLO
SALUT
CIAO
HOLA
你好
我们的轨迹
OUR TRACK
9年前
9 years ago
•从中国出发我们扎根德国
•We start from China but originate from Germany
6年前
6 years ago
•以德国为中心我们辐射全欧
•The business runs all over Europe
现在
From now on
•为成就您的成功我们携手并进
•To achieve your success we forward together
我们的理念
OUR PHILOSOPHY
了解欧罗巴
UNDERSTAND EUROPE
作为可靠的目的地管理公司,我们时刻关注欧洲MICE行业信息
As a reliable DMC, we always focus on MICE information in Europe
基于德意志
BASE ON GERMANY
凭借德国的地理优势,我们打造了本土供应链,确保德式品质服务
With the geographical advantage of Germany, we built a local supply chain to keep sure the German quality in service
关注中国
FOCUS ON CHINA
拥有十年对中国商业活动的实践,我们理解客户,针对中国
Having ten years of practice on Business event in China, we understand our clients and focus on the Chinese market
国际化
INTERNATIONALIZATION
促进文化交流,我们为您的活动提出更具国际化的解决方案
Promoting cultural exchange, we provide an internationalized solution for your business
我们的优势
OUR APPROACH
作为目的地管理公司,我们年轻富有激情,基于本土供应商管理,专注于标准化服务的同时又相信每一个品牌都有自己的独特的文化。
We are young and passionate as a Destination Management Company. Basing on localization of suppliers and focusing on standardization of service, we also believe every brand has his own story to tell
定制
CUSTOMIZATION
每一个客户的需求都是独一无二的。 了解客户需求背后的故事,是制定合理计划的关键
Every single customer has a unique idea. Understanding the reason behind his request, it is the key point to prepare a proper plan.
•聆听客户需求,平衡利益相关者,制定适合的计划
•Listen to request, balance stakeholder, plan properly
•不忘初心,将计划贯穿始终,到达最终客户所追求
•Keep the plan to end by heart, achieve what end-user desires
•以定制化服务获得客户信任,建立长期合作
•Establish long-term cooperation with the client’s trust by customization
标准
STANDARDIZATION
欧洲是一个复杂的文化杂糅体,即使拥有共同的价值观,各国又有着众多的亚文化,所以制定一个服务标准就显得尤为重要了。
Europe is a complex within many cultures. Having the same value, the European countries, however, have their own sub-cultures. It is therefore vital to rule a service standard.
•客户习惯是制定标准时的第一要素
•It is primary to consider a client’s custom when standard making
•服务标准应可以用于全部项目
•Standard may apply to every single project
•重视可评估式的满意度调查及客服反馈
•Attention on assessable satisfaction form and client’s feedback
本土
LOCALIZATION
一家优秀的目的地管理公司有能力将定制化的客户需求及符合客户习惯的标准,准确地传达给供应商,以及在执行过程中拥有控制权。
An excellent DMC can transmit exactly customized requirements and standards to supplier and can apply them into process with control.
•深耕本地资源,融入本土文化
•Cultivate local resource and integrate local culture
•每项计划都提出不少于两个选项及分析
•Every project has more than two option
•管理供应商
•Suppliers Management
创新
CREATION
我们是一支经验与朝气并重的的团队:十年以上工作经历的伙伴们创立一家商务会展向的目的地管理公司;因为刚刚起步,我们更加创新活跃。
We are a team with both experience and youth: with more than 10-year working experience, we are running a DMC within M.I.C.E industry. Just begin, we are more creative.
•经验是我们创新的基石
•Our creation comes from our experience
•思辩是我们创新的源泉
•Critical thinking leads us to new dimension
•物质需求我们提供新方案,精神需求我们提供新概念
•New plan offered to material needs, new concept offered to spiritual needs